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February 21, 2022
No more surprises: Key internal audit activities to reduce risks in 2022

We all started last year with high hopes, not realising that it would end up being a virtual repeat of 2020. It's taught us to be a little warier. And so, going into 2022, many organisations are feeling more cautious than optimistic. While hope can push us forward, there is nothing wrong with combining this […]

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January 19, 2022
The disastrous effect of poor CEO behaviour on share price and culture

Last Friday, ABC News carried a story about the Board of building materials maker, James Hardie, dismissing its chief executive, Jack Truong. The Board had conducted “extensive due diligence to provide for a sincere change in Mr Truong’s behaviour”, but employees made further complaints about how he treated them. The company shares lost 4.1% on […]

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December 1, 2021
How poor management of complaints can result in major problems: Learnings from a recent ICAC investigation

In mid-November 2021, the NSW Independent Commission Against Corruption (the ICAC) made public the report on its investigation into the sourcing of software systems for the Western Sydney Institute of TAFE (WSI). This investigation concerned allegations that the WSI Finance Manager and another Finance Officer accepted payments totalling approximately $449,000. The Finance Manager also accepted […]

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