The buzz term of recent years in local government has been ‘smart cities’ – a pretty exciting concept for those people working at the heart of delivery services in our communities. Billions of connected devices instantly translate our physical world into the digital realm by capturing and analysing data about our surroundings in real time. […]

Cash transactions are slowly dwindling in Australia. The Reserve Bank’s 2019 Consumer Payments Survey found that only 32% of in-person transactions are conducted in cash, with the fall in small transactions (i.e. under ten dollars) particularly pronounced given “tap and go” technologies. The percentage of cash transactions has decreased even further over the past year, […]

Privacy Awareness Week is a global campaign that highlights the importance of maintaining privacy and raises awareness for public sector agencies about how to protect the personal information of the people they serve. Respecting privacy is important because it can be highly personal. We are all different, and everyone has different ideas about their privacy. […]