Situation Our client is a medium sized, regionally-based organisation with significant community contact. The work undertaken by employees has rapidly changed over a short period of time, with many employees now required to work outside normal business hours and on weekends to meet community service deliver expectations. Task We were initially engaged to confirm that […]
Situation Our client is a medium sized agency that employs a diverse range of occupations, including professionals, managers, para-professionals, administrators and outdoor employees. Roles were not well defined, which had implications for individual performance and overall corporate governance. Task We were engaged to prepare a full suite of role descriptions for employees across the agency. […]
The NSW Auditor-General conducted a review of ten NSW universities and has issued his findings as part of his Volume 2 Report. The audit found that NSW universities are generally in a sound financial position and performed well over the past year. However there are emerging financial pressures for universities including uncertainty over the impact of […]
The Department of Finance, Services & Innovation has issued the NSW ICT Assurance Framework (IAF) that sets out the Gateway Review process and other assurance requirements for ICT projects including mandatory due diligence reviews, health checks, deep dive reviews and project status reporting. It also sets out that all NSW Government ICT investment decisions must […]
Situation The NSW Digital Information Security Policy requires all agencies to build, operate and continually improve an Information Security Management System (ISMS) in line with the ISO 27001 standard. Agencies whose risk profile warrants it, or who provide shared services, need to attain formal certification to the standard. Developing an ISMS from scratch can be […]
Situation A business resiliency audit of a NSW Government Agency by the NSW Audit Office found that its ability to respond to emergencies, recover IT systems and to continue business operations was lacking and the Agency’s plans were inadequate, somewhat outdated, and had not been adequately “proven”. Task Centium was engaged to review and remediate […]
Situation Our client has a budget of over 1 billion per year. They have a medium sized ICT Department that uses a combination of permanent employees and outsourcing to deliver its ICT functions and services to their business operations teams. Task We were engaged to perform a Project Health Check on a medium sized project […]
Situation Our client's revenue stream that is in excess of $600 million annually, comprises of dues that are collected and paid to our client by five external private sector organisations. Task We were initially engaged to confirm the completeness and accuracy of a self declared shortfall by one of the external organisations. Following the successful […]
Situation Our client managed an arrangement with an outsourced service provider that supplied advice and support directly to the public. This arrangement involved direct funding by our client of over $1,750,000 per annum. Task We were initially engaged to undertake a financial audit of the income and expenditure reported by the service provider over a […]
